Privacy Policy

SearchNepal is a web directory and listing website/ app for Business Listings and Bookings platform and online store useful for entrepreneurs, businessman, doctors, engineers, educationists,  professionals, job seekers and providers, literally anything , etc likewise and like forth above 50 categories like Hotels , Restaurants, Doctors, Schools, Pubs, Auditors, Clothing, Fashion and apparels , Garments, Groceries etc. Along with this, additional features such as direct messaging, a map/location of the product you are looking to buy, sell lease or book services and have payment done through leading payment gateways in Nepal. Our overall UI(user interface) is just the cherry on top for ability to buy, sell or keep a want of what you are looking for in the market in the easiest way possible, bookings, reviews and testimonials are allowed for promotion of the product which can be accepted.

Who we are

Our website address is: https://searchnepal.biz

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

 If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

This Privacy Policy outlines SearchNepal practices and procedures with respect to collection, storage and use of cookies; collection, storage and use of Personally Identified Information (PII) and aims at informing users on how we manage the information we collect and receive.

1. DEFINITIONS :

• Affiliates: An “affiliate” is any company that is controlled by or under common control with SearchNepal.
• Cookie: A “cookie” is a small piece of information that we use to assign each visitor’s computer a unique, random numerical identification code that resides in a designated file on his or her computer.
• Device Identifiers: Device identifiers are strings of letters and numbers that can be used to distinguish one device from other devices.
• Internet Protocol Address: An IP address is a number that is automatically assigned to user’s computer whenever they access the Internet, which web servers use to identify where to send the information user’s computer requests.
• Personally-Identifying Information (PII): Personal information is information that identifies a specific person. It includes name, address, telephone number, email address, payment card number, and government-issued identification number.
• Non-Personally Identifiable Information: Non-personally identifiable information is every kind of information except for personal information.

2. GENERAL :

2.1 The website/app is an online corporate site solely owned, maintained and operated by SearchNepal.  We received all the necessary permissions and registration at relevant government agencies of Nepal.

2.2 This Policy applies to the searchnepal.biz  and the mobile apps to  the services that link to or refer to the classified ecommerce site and app. This policy also applies to any other affiliate websites, mobile device, mobile apps, digital services, applications or other online services and anything else that links to or refers to this policy.

2.3 This Privacy Policy also applicable to any additional information about the privacy practices of SearchNepal ‘Services’. This policy basically limited to what information we might collect about user, how we might use that information.

2.4 This Policy does not apply to any third party sites, apps or devices.

2.5 All the services provided through this site and affiliate is refereed as “Services” at appropriate place. As used herein, “we,” “us” and “our” refers to SearchNepal and its Affiliates. Any individual accessing or using ‘Services’ is referred as ‘You’ or ‘User’.

3. DEEMED ACCEPTANCE :

3.1 By accessing the website, it is deemed that we have agreed to all the provisions of this privacy policy. User consent is given freely with the intention of creating legal effect and not as a default act. Through this free consent, you agree that User use of the services is subject to this privacy policy and other terms published in this website and app.

3.2 This privacy policy may be modified at any time and from time to time; the data of the most recent revision will appear on this page so check back periodically. Continued access to the services by you following modification in this privacy policy will constitute your acceptance of this privacy policy as modified.

3.3 Please read this privacy policy carefully and review our terms of service that governs our use of the services. If our do not agree to be bound by all of the terms set forth below, do not use any services.

3.4 By using this website or the service described in this policy, User consent to the data collection, use, disclosure and storage practices described in this privacy policy.

4. WHAT INFORMATION WE COLLECT :

4.1 We may collect user Personal Information to enhance the services.

4.1.1 Personally-Identifying Information (PII): We may ask you to provide us with certain personally identifying information for the purpose specified in this privacy policy, affiliated terms of use and other policy published. We do not automatically collect any PII from visitors to the Services. User are free not to provide your PII while using the principal service however you might be denied on the use of certain service we provide.

4.1.2 Personally-Identifying Information (PII) of Children: SearchNepal is highly sensitive and aware on personal information of child. SearchNepal does not collect or solicit PII from or about children under the age of 18, knowingly. Users are responsible to certify themselves that are at least 18 years of age. If we discover that we have received any information from or about a child under 18 in violation of this statement, we will delete that information as per the law.

4.1.3 Non-Personally Identifying Information (NPII): We may collect certain NPII through our website or services as follows :

• Cookies : We may collect cookies and use information to recognize your browser when you visit the Services next time. We may link the cookie to PII you submit or other information we collect.
• Third Party Cookies: A third-party cookie is one that has been “created by a website with a domain name other than the one the user is currently visiting”.
• Log Files: We may use programs that collect information about log files, including browser types, Internet Service Providers (ISPs), referring/exit pages, platform types, date/time stamps, number of clicks, and Internet Protocol addresses.
• Automatically Collected Information : We may use automated means to collect various types of Information about you, your computer or other device used to access our Services like network or IP address and type of browser, the type of operating system, the name of ISP and domains used by such providers, mobile network, device identifiers, device settings, browser settings, the web pages of the Services you have visited, Services visited before and after you visit a Service, the type of handheld or mobile device used to view the Service, location information, and the content and advertisements you have accessed, seen, forwarded and/or clicked on.
• Geo-location Information : We may ask you, if you are accessing the service from a mobile device or through a mobile application, to share your precise geo-location information with us so we can customize your experience on our Services or on other Services, when we work with a Partner such as a third party mobile ad platform.
• Information Collected By and From Social Media Services and Other Third Party Platforms: SearchNepal enhances its services through various Social Media accounts or similar third party platforms such as Facebook/ Gmail ID, or other third-party social media plug-ins, integrations and applications. When you engage with our content on or through social media services or other third party platforms, plug-ins, integrations or applications, you may allow us to have access to certain Information in your profile. This may include your name, e-mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or “likes.”

5. WHAT WE DO WITH INFORMATION COLLECTED

5.1 Administrative Purposes : We may use PII you submit to contact you for internal administrative purposes such as site administration, troubleshooting, or processing of e-commerce transactions, or relating to your use of the Services or content you post on the services, or in our discretion to notify you of major changes to the Services or this privacy policy.

5.2 Service Providers and Third Parties : YOUR PII, collected through the Service, may be shared with third parties as disclosed in this Privacy Policy or at the time you provide your information. Third parties that provide support for the operation of the Services or features thereof may also have access to such information. We may also share PII we have about our users with third parties so that the third parties can send you information and special offers, unless you choose to opt out from such sharing by clicking on the “unsubscribe” link included in such emails. We may also share your PII with third parties to accomplish the purposes for which it was submitted.

5.3 Customizing Content, Advertising and Offers: We may use information collected from cookies and other technology to recognize your browser when you visit the Service and to attempt to personalize the Service for each user, to sequence ads and offers in a series, and to track page usage and paths. We may also use collected information to allow content and/or advertising on the Services to be targeted to groups of users for whom it is most pertinent. This means that users see content and/or advertising most likely to interest them. In connection with these uses, we may disclose information to third parties.

5.4 Third Party Advertisements : We may use third party companies to serve advertisements on the Services. These companies may use cookies and other tracking information to collect information about your visits to the Services and other affiliates, so that they can measure the effectiveness of ads, to track page usage and paths followed during visits, and to provide advertisements about goods and services they think will be of interest to you based on your usage. SearchNepal is not liable on any third party’s collection of user information through their services.

5.5 Statistical Analysis: We may use collected information to create aggregate statistics about activity on and visitors to the Services, including the number of return visits to the Services or our advertisers’ websites, the number of unique visitors that have viewed or “clicked” a particular ad or visited a particular web page and how much time is spent on each page of the Services.

5.6 Authorized Purposes and Special Offers: PII that you submit, on your own, may be used for the purposes authorized when it was submitted. You may pick and choose which email newsletters you wish to receive (including not to receive any email newsletters) by clicking the “unsubscribe” link included on the bottom of every email newsletter you receive from us.

6. DISCLOSURE OF INFORMATION:

We may disclose collected information in the good faith belief that we are required to do so by law, or when doing so is reasonably necessary to:

• comply with the law or legal process;
• respond to any claims;
• protect and defend the rights, property or personal safety of the Product, its subsidiaries and affiliates, as well as our customers, users or the public; or
• protect against misuse or unauthorized use of the Daily Services. In addition, collected information may be disclosed as part of any bankruptcy, merger, sale, and transfer of company assets or acquisition. To service providers, affiliates or Partners: We may share or disclose your information to service providers, affiliates or Partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:

a ) conduct research and analytics;
b ) create content;
c ) provide customer, technical or operational support;
d ) conduct or support marketing (such as email or advertising platforms);
e ) fulfil orders and user requests;
f ) handle payments;
g ) host our Services, forums and online communities;
h ) administer contests;
i ) maintain databases;
j ) send or support online or mobile advertising; and
k ) otherwise support our Services.

7. THIRD-PARTY SITES AND CONTENT:

7.1 During your visit to the Services you may view as part of a frame that includes our content, certain content and websites that are actually created, operated, owned and/or hosted by a third party or third parties. You may also see links on the Services to other websites.

7.2 We are not responsible for the privacy practices or the content of third parties. You should check the applicable privacy policies of those third parties when providing PII. In addition, certain sections of the Services may have their own, specialized privacy policies, may be because they are part of a social network or hosted by a third party. You should check the applicable privacy policies of those sections and/or of such social networks.

8 . DATA SECURITY:

8.1 We use reasonable administrative, technical, personnel and physical measures to safeguard PII against loss, theft and unauthorized use, disclosure or modification.

8.2 As effective as our security measures are, no security system is impenetrable. Moreover, we cannot guarantee that information that you supply will not be intercepted while being transmitted to us.

8.3 PII may also be stored on computers of third parties that provide technical support for the operation of the Daily News Services or who otherwise have access to your PII as disclosed in this Privacy Policy. We do not control the security measures used by such third parties.

8.4 We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to use correctly the Information we collect online. These safeguards vary based on the sensitivity of the Information that we collect and store.

8.5 Although we take appropriate measures to safeguard against unauthorized disclosures of Information, we cannot assure you that Information will never be disclosed, altered or destroyed in a manner that is inconsistent with this Privacy Policy.

9. OTHER IMPORTANT INFORMATION

Linked Services: Some of the Services contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, and other media services and platforms whose information practices may be different than ours. Visitors should consult these other services’ privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

International Transfer: This Service is governed by and operated in accordance with laws of Nepal. If you are located outside of the Nepal, your Information will be transferred to and processed in the Nepal where many of our central databases operate or any other jurisdiction from where our service is operated. If you are residing in European Union (EU) jurisdiction, we declare that we comply with General Data Protection Regulation (GDPR).

Privacy & Security of Website

SearchNepal is committed to protect users’ privacy. SearchNepal understands and appreciates concerns of visitors and users of its website about their privacy, confidentiality and security of information that may be provided by them to SearchNepal.

Collection of Information

SearchNepal, in its role as a online listing directory and booking system operator having it proprietary network, may receive marketing and advertising  information of a person/organization/corporate/business entity  which may include name, address, phone number , bank account details etc. Collection of such information by SearchNepal is in consonance with statutory and regulatory requirements and internal procedural and operating guidelines and byelaws. The internal procedural, operating guidelines and bye-laws of SearchNepal are duly documented.

Storage of Information

SearchNepal collects personal information online primarily to provide our visitors with a more relevant experience on this web site. When doing so, SearchNepal takes every reasonable effort to avoid excessive or irrelevant collection of data. As a corporate body of listing directory and booking system operator, SearchNepal maintains the records and information in a safe and secured manner as per its policy and in compliance with the statutory provisions and directions for the period required by it and as prescribed by laws and rules etc.

Personal information, if captured, is stored in paper and electronic files within SearchNepal premises or authorized franchisees, and approved archives. SearchNepal does not allow any unauthorized access to the information stored by it in any form whatsoever. The information is securely stored and access is restricted to authorized personnel only. SearchNepal incorporates confidentiality clause in non-disclosure agreement with entities having business with SearchNepal to keep personal information secure and confidential and not to disclose the personal information to others, unless required by law or by an order of a court or by written instruction by SearchNepal. Such non-disclosure agreements stipulate that all personal information obtained by other party from the arrangement with SearchNepal will be returned or destroyed on termination/expiry of the non-disclosure agreement.

Further, anytime you visit this web site or mobile apps SearchNepal may gather certain non-personally identifiable information regarding the means you use to access our site.

Use of Cookies

SearchNepal may use a browser feature known as a “cookie.”

Cookies are small files placed on your hard drive that assist in providing a user with a customized browsing experience. Cookies provide convenience to the user using the website to access the same from the place where it was last accessed, if it is abandoned mid-way.

When a user visits SearchNepal’s website or app, the website or administrator may use cookies to monitor the usage and collect statistics from the browser(s) used by users, including and not restricting the information about the time and date when a user accessed the site, the pages user visited, the Internet domain and IP address from which the user has accessed the website and information on the browsing software the user has used to access the website. However, no attempt is made to gather or keep personal details to identify users except, in an unlikely event of an investigation, where a law enforcement agency may exercise a power to inspect activity logs.

Protection of Information

SearchNepal on best effort basis follow appropriate operational, physical, electronic, procedural and technical safeguards against any unauthorized access or breach of data security to avoid any loss or damage to the owners of confidential information. However, SearchNepal shall not be made liable for the same in any manner whatsoever for any default. Some of the salient features of information security system are as under:

• Use of firewalls, encryption and data leakage prevention technologies to protect information.
• Audit of all vendors and service providers and execution of non-disclosure agreements before availing their services.
• Continuous monitoring of SearchNepal’s physical and technical environment for vulnerabilities and potential intrusions and implementation of controls to identify and address any concern related to protection of data.

Breach of Privacy Policy

Without prejudice to SearchNepal’s other rights under these terms and conditions, if you breach any terms and conditions in any way of this Privacy Policy, SearchNepal may take such action as SearchNepal deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Changes to this Privacy Policy

SearchNepal may revise this Privacy Policy from time-to-time. Revised Privacy Policy shall apply from the date of the publication of the same on this website. Please check this page regularly to ensure you are familiar with the current version.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by; interpreted and construed in accordance with Law of Nepal. The jurisdiction and venue of any action with respect to the subject-matter of this Agreement shall be the Courts of Rupandehi in Nepal and each of the parties hereto submits itself to the exclusive jurisdiction and venue of such courts for the purpose of any such action.

Email

Email correspondence sent to SearchNepal is treated as record and will be retained as required by law. The name and address details of senders are neither added to a mailing list nor disclosed to third parties without consent of the sender unless required by law. Email messages may be monitored by website support staff of SearchNepal for system trouble shooting and maintenance purposes.

Contact

If anybody has any query about privacy and security practices of SearchNepal, he/she may send his/her query by email to [email protected]